Privacy

Intertec Consulting, the providers of the iTimeClock web service, are committed to providing the highest standards of privacy. We take very seriously our responsibility to protect your business, personal and financial information. Intertec Consulting operates under the privacy guidelines taken directly from the Federal Government’s Privacy Act (see http://www.oaic.gov.au).

The following discloses our information gathering and dissemination practices.

Information Collected

Intertec Consulting collects certain types of information from you, which fall into three broad categories:

1. Information required to provide our service
   To enable Intertec Consulting to function as a business, customers are required to submit certain personal details and financial information. The information can include but is not limited to name, address, contact phone and fax numbers, email address, number of staff, credit card details and bank account details.
2. Information stored by you in the iTimeClock web service
   Whilst using the iTimeClock web service you may store important business and personal information including but not limited to information relating to your Customers, Projects, Staff, Managers, Charge and Cost Rates, Electronic Signatures, Cost Codes, Time records and Expense details. This information, whether voluntarily provided or not, will not be used or released by Intertec Consulting in any manner, and it will be kept strictly confidential, unless we are required to release the information by law.

The iTimeClock web service is hosted with WebCentral, a leader in the web hosting industry in the Asia Pacific region. As such your iTimeClock web service data is stored on a server at WebCentral. WebCentral technical support staff have access to your information. WebCentral staff operate under similar strict confidentiality policies and procedures to Intertec Consulting staff. Full details of WebCentral’s Privacy Policy can be found at http://www.webcentral.com.au/about-us/our-policies/privacy-policy.

3. Non-personally-identifying information
   In common with most commercial web sites we may collect aggregated information which tells us about visitors to the iTimeClock web site, but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the iTimeClock web site are most commonly accessed. This information is used by us to help to administer and improve the web site, subject to our obligations under the Privacy Act.

Access To Information

• Intertec Consulting will not provide any information to a third party that identifies your personal or business details without your express permission, unless Intertec Consulting is compulsorily ordered to do so by law.
• You may access general details about your iTimeClock service by contacting iTimeClock Sales or Support staff. Requests for changes to your information to maintain its accuracy can be directed to either accounts staff or user support. Changes may only be made by a person who can provide Proof of Identity as the owner of the iTimeClock account.
• You may be asked on occasion by iTimeClock Support staff for permission for them to logon to your iTimeClock account to assist you or help with problem resolution of a support call. You may be asked to disclose your password in this instance. On completion of the support call it is recommended that you change your password for added security.
• From time to time Intertec Consulting Support staff may access your database to perform database maintenance and site administration tasks to ensure that the iTimeClock web service runs effectively and efficiently. Intertec Consulting’s use of the data is restricted to those functions that allow us to maintain the site and improve our service to you.

Protection of Information

The information collected is stored in either an electronic or hard-copy format. In both cases, security provisions are to a very high standard and access is limited only to those personnel within the organisation who have the appropriate security authorisation. This information, whether voluntarily provided or not, will not be used or released by Intertec Consulting in any manner, and it will be kept strictly confidential, unless we are required to release the information by law.

The iTimeClock web service is hosted with WebCentral, a leader in the web hosting industry in the Asia Pacific region. As such your iTimeClock web service data is stored on a server at WebCentral. WebCentral technical support staff have access to your information. WebCentral staff operate under similar strict confidentiality policies and procedures as Intertec Consulting staff. Full details of WebCentral’s Privacy Policy can be found at http://www.webcentral.com.au/about-us/our-policies/privacy-policy.

Cookies

Cookies are tiny text files that get saved to your computer while you are visiting a web site. These pieces of information are used to make your use of that site more useful.

Intertec Consulting uses cookies within certain areas of our site to maintain non-specific information. Cookies are essential for the iTimeClock web service to work correctly. You will not be able to logon and use the service if you have disabled cookies in your browser.

We do not use cookies to store personal information about users or to track user viewing habits through our site or for any other marketing purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings or by the use of third-party privacy software. However, if you turn cookies off, the iTimeClock web service will be unavailable to you.

Further Information

Intertec Consulting is constantly improving and enhancing its services to clients, and may update this Privacy Policy from time to time. Any changes to the policy will be advised to clients in our regular newsletter and by updating this page on our web site.

If you have any questions or comments in regards to Intertec Consulting’s Privacy Policy, please contact Intertec at info@itimeclock.com.au

Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.